Danubius Hotel Helia - Budapest

I stay at Helia very often. It has a Spa facility and a swimming pool, good breakfast and good rooms. It is located close to metro statition and you have a fast excess to the center of the city.

The TV set in the room is old technology, but works ok. It would be good to have an audio-stereo unit that can be used with iPhone or iPod.

Very short travel time to the centre and the hotel has all facilities for a pleasent stay

The bar closing at 24.00 and people walking around in bathrobe and wearing no slippers but italian hand made shoes or cowboy boots. Very odd!!!!

The manager was so rude to me, they asked me to do the payment during my stay and I am a reqular customer for thıs hotel, I am stayıng here almost every month 2-3 days. I thınk they changed the management, when I was tryıng to complaın him my problem he jsut asked me to do the payment straight away.

pools ok

location, parking 11 eur for the guests, no breakfast, very small rooms

Very clean room, not to far from city centre if 20min walk is not a problem.

You must pay for Parking space , if you want to save your money, park outside hotel in public parking

Good value for the money! Rooms and other hotel areas were kept really clean and tidy. There was an electric water boiler and instant coffee and tee in the room so we could make coffee and tee whenever we wanted. Swimming pool and the ones with thermal water relaxed quite well after a long sightseeing in snowy and cold weather.

Internet usage is rather expensive. There is an internet voucher for e.g. 30 minutes 1.000 Ft and it is only to be used at one occasion - you cannot stop the session after 10 minutes and use the remaining 20 afterward - that should be changed.

good staff,very comfortable spa center,very clean room and the other hotel fascilities

booked under special offer stated 20% discount on any consumption in the hotel restaurant,but charged for the whole price for breakfast.

It was the perfect location for us to visit the highlights of Budapest for a few days, prior to joining our River Cruise boat for 2 weeks holiday along the Danube, Main & Rhine, Rivers, as it was on the banks of the Danube and opposite the pontoon at which our boat tied up on the joining day.

The thermal pool

Poor services of the hotel stuff, poor cleaning of the room.

The overall experience was lovely, wonderful to be able to spend my birthday with family and be pampered! The spa water is piped from nearby thermal spas so the water is not only warm but has healing properties, I was able to treat myself and be treated to two treatments, salt cave for anti-bacterial inhalation health and an amazing Thai massage that I cannot rate highly enough! The young Thai lady was exceptional and I wished I could have gone back for more but had to leave that day!

The breakfast was an extensive buffet but seemed a little expensive compared to the coffee shop prices in the lobby, it was all delicious though.

Very kind and helpful staff. The hotel is very clean and in perfect condition. Everything you need there is always somebody to help you. In general very good price for what you get back.

There is not free internet (cable or wireless), and to have a connection you need to pay a lot of money. I think that these people are not understand that we are in 2011.... very bad surprise for a high class hotel. The hotel is a little bit far from downtown.

At the Danube, various breakfast

We expected a spa Hotel - but the Danubius is not such one. As a couple we couldn´t use the steamroom and sauna together, the use of the SaltGrotta is only with an additional payment of 10 (!) Euros. Also we booked the more expensive Deluxe Room... The only difference to the "normal room" was the Danube view (from the side) but the size of the room was very small....

Big hotel.

Food service and room service stopped at 10 pm! Coffees were expensive and europeN breakfast a bit on the thrift side.

Loved the spa, and the location was good to attractions

That we were required to pay cash for tour tickets.